Welcome! These guidelines help us maintain a positive, helpful, and respectful community for all Pipedrive users.

Be Respectful and Kind

We're all here to learn and help each other. Please:

• Be courteous and professional in all interactions
• Respect diverse opinions, experiences, and skill levels
• Welcome newcomers and help them feel comfortable
• Give constructive feedback when disagreeing
• Assume good intentions and give others the benefit of the doubt

Contribute Positively

Help make this community valuable:

• Ask clear questions: Provide context, details, and what you've already tried
• Share helpful answers: Provide detailed, accurate solutions when you can help
• Vote thoughtfully: Upvote helpful content, downvote only when necessary
• Mark best answers: Help others by marking the most helpful reply
• Search first: Check if your question has already been answered
• Use meaningful titles: Write descriptive titles that help others find content

Stay On Topic

This community is for Pipedrive-related discussions:

• How to use Pipedrive features
• Sales strategies and CRM best practices
• Integrations and API development
• Workflows and automation
• Problem-solving and troubleshooting
• Tips, tricks, and workarounds

Off-topic content (unrelated sales pitches, politics, religion, etc.) should be posted elsewhere.

Prohibited Behavior

Harassment and Abuse

• Personal attacks, insults, or hostility toward other members
• Harassment, bullying, or intimidation
• Hate speech, discrimination, or bigotry of any kind
• Doxxing or sharing others' private information
• Sexual harassment or inappropriate content

Spam and Self-Promotion

• Unsolicited advertising or promotional content
• Repeated posting of the same content
• Excessive self-promotion without adding value
• Affiliate links or referral codes (without disclosure and permission)
• Bot activity or automated posting

Dishonest Behavior

• False or misleading information
• Impersonating other users, companies, or Pipedrive staff
• Vote manipulation or sockpuppet accounts
• Plagiarism or claiming others' work as your own

Illegal and Harmful Content

• Illegal activities or content
• Malware, phishing, or security threats
• Copyright or trademark infringement
• Sharing confidential or proprietary information
• Attempts to compromise community security

Privacy and Security

• Protect your privacy: Don't share sensitive personal information publicly
• Respect others' privacy: Don't share others' information without permission
• Keep credentials safe: Never share API keys, passwords, or access tokens
• Report security issues: Contact us privately about vulnerabilities

Commercial Activity

We understand that some members offer Pipedrive-related services:

• Allowed: Mentioning your expertise when it adds value to the discussion
• Allowed: Including business info in your profile
• Allowed: Responding to specific requests for services
• Not allowed: Unsolicited advertising or sales pitches
• Not allowed: Creating posts solely to promote your business

When in doubt, ask moderators before posting promotional content.

Moderation and Enforcement

Our volunteer moderators work to keep the community safe and helpful:

• Content removal: Violations may result in immediate removal
• Warnings: First-time or minor violations typically receive a warning
• Temporary suspension: Repeated violations may result in temporary suspension
• Permanent ban: Severe or persistent violations may result in permanent account termination

Moderators act at their discretion based on these guidelines. Decisions are made to protect the community's health and safety.

Reporting Violations

If you see content that violates these guidelines:

1. Click the menu icon (three dots) on the post
2. Select "Report" and choose the violation type
3. Provide details to help moderators understand the issue

For urgent issues or appeals, contact us at support@pipedrivesheets.com.

Important Disclaimers

Updates to Guidelines

We may update these guidelines as the community grows and evolves. Significant changes will be announced to the community. Your continued participation constitutes acceptance of any updates.